Car Hire Terms and Conditions
These are general the Terms and Conditions for NowCarHire partners.
Each specific partner may have slight different terms and conditions so please check their details before booking your hire car.
Normally Included
Unlimited mileage
Mandatory insurances.
Collision damage waiver liability.
Theft waiver.
Airport surcharges.
All local taxes.
Normally Not Included
Personal accident insurance.
Additional non-mandatory insurances.
Fuel: a deposit is often payable for fuel and is usually refunded if the car is returned with a full tank. Fuel policies vary. Please check when you pick up your car.
Garaging, tolls, congestion charges, parking and traffic fines.
Additional drivers charges where applicable — please check online or with our reservations department at the time of booking. These charges are payable locally.
Delivery and collection of your car can be arranged during normal working hours. There may be a charge for this.
Out of hours charges.
One-way rental charges where applicable.
Young drivers charges where applicable.
Driver’s Age
If you are under 25 or over 65 years old please inform our reservations staff at the time of booking. Age restrictions may apply in certain destinations, and in some cases there may be a young driver charge, payable locally.
Period of Rental
The duration of your rental starts and finishes according to the pick-up and drop-off dates and times detailed on your voucher, the price of which will be confirmed at time of booking and is calculated on the basis of 24-hour units.
If you wish to extend the rental period after collection of the car, or if you return the car later than stated on your voucher, you will be charged locally at the local daily rate, which may be higher than our rates. No refunds are payable on cars returned early.
Special Requests
Child seats: these are mandatory in most countries and must be requested at the time of booking. Although instructions will be provided you will be required to fit the child seat yourself. For older children, it is recommended that you take your own booster seats. If requested and confirmed at least 7 days prior to departure these will be guaranteed.
Roof racks and ski racks: these are available in some locations and should be specially requested at the time of booking. There is usually a charge for them which is payable locally. No guarantee can be made regarding their availability unless you book the 'ski max' (where available).
Delivery and Collection/One-way Rentals
Delivery is normally to a local office, with a driver collecting you from your accommodation to pick up the car. A charge for delivery and collection payable locally may apply and will be advised on booking if applicable.
Collection is normally at the airport or local office.
In some locations deliveries are available during normal working hours. If you would like your car to be delivered, full address and delivery time must be given at the time of booking.
Driving Licence
In certain locations and for some car types, drivers must have held a full licence for a minimum of 2 years.
It is the driver’s responsibility to ensure that he/she has the appropriate driving licence.
Our reservations agent must be informed of any endorsements on the driver’s licence, as we may not be able to take your booking.
Faxed or photocopied licences are not acceptable.
Additional Drivers
Charges often apply for additional drivers and are payable locally on pick-up. Nowcarhire cannot be held responsible for any increase in charges. Please check online or with our reservations department at the time of booking.
Deposits
Deposits vary by destination to destination.
All customers will be required to leave a deposit to cover the collision damage waiver excess, theft waiver excess (where applicable) and fuel. To do so, a valid credit card in the name of the lead driver, must be produced upon collection of the car, as a form of deposit.
Deposits against damage are required in some countries. A major credit card can be used for this purpose.
Provision of Cars
Our local car rental partner can refuse to provide a car to any customer who is, in their opinion, unfit to drive or does not meet eligibility requirements. In such circumstances your contract with us will terminate immediately, and we will have no further liability to you, and no refund will be due.
Collision Damage Waiver
Please see individual car rental partners rules and regulations.
Damage Excess Waiver
Please see individual car rental partners rules and regulations.
General Conditions
All bookings by our customers are subject to terms and conditions with our car hire partners.
Nowcarhire only acts an affiliate to all our car rental brokers and agents for various independent rental companies in the countries in which it operates. Nowcarhire cannot accept any liability for any part of the rental contract formed between a client and our car rental partners.